LOANWORX is sensitive to privacy issues and treat very seriously the ongoing trust our clients have placed in us. Our policy is to respect the confidentiality of information and the privacy of individuals. LOANWORX is bound by the National Privacy Principles of AFG and those contained in the Commonwealth Privacy Act.
LOANWORX intends to use your information to provide services to you. Any personal information regarding you will not be used for any marketing purpose by LOANWORX without your Permission.
Personal Information
LOANWORX is committed to safeguarding your personal privacy. We recognise that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously.
We obtain most of the information directly from our customers through application or other forms. We may also obtain information from other sources if required.
If you choose not to provide the information we need to fulfil your request for a specific product or service, we may not be able to provide you with the requested product or service/s.
Use of Information
We use your information to provide our requested service to you, to fulfil administrative functions associated with providing this service. We may share your information with other companies that are related to or have relationships with, within and outside of Australia, for the primary purpose of supplying the service requested. We or they may use your personally identifiable information to assist us in improving our service and any of us might be in touch to let you know about goods, services, or promotions which may interest you or be of benefit to you e.g. advising you of improved products or services.
How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the Internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files in a lockable cabinet. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
Accessing personal information held
Under the Commonwealth Privacy Act, you have the right to obtain a copy of any personal information that LOANWORX holds about you and to advise of any perceived inaccuracy. The Act does set out some exceptions to this. We will acknowledge your request within 14 days and respond promptly to it. We may charge a fee to cover the cost of verifying and locating, retrieving and copying any material requested.